Great people and great service!

Melinda Yates

Customer Review

★★★★★

I didn't know this was available, but when I needed to look up their number on line-I saw the opportunity to leave a review and so here goes. I have lived in Jackson since 1984 when I came here to go to school at Union. Of course, I have needed mechanic work and always routine maintenance. When I started with the Ragan's at Old Hickory, I was absolutely so pleased with their attention to me understanding what was needed on my vehicles. I never felt like they were just out trying to make money. Rita and Anne at the front are always great to work with, but the boys doing the work are also so pleasant and full of knowledge. I can honestly tell you that I have no idea if they charge more than others because I don't care. It is so nice knowing that you are valued as a customer and that means a whole lot to me! I also love, love, love the commercials. My favorite person is Michael. I can text him and he always gets back to me regarding just regular oil changes. I just can't say enough about this entire business. Great people and great service!

Great service.

These guys are wonderful. Great service. Very friendly. - Kimberly P. (5 star review on Google)

Always a great job!

They have always serviced my cars! Always do a great job! - Jina M. (5 star review on Facebook)

Top notch customer service!

Top notch customer service! They take care of whatever I need every time, typically with much better prices than others! - Chelcie O.

Awesome customer care!

A+++ customer care!! Thanks so much for taking great care of me and my tire this morning! Awesome people! - Laura B.

Always very nice and professional.

Went in for oil change... I was out in 30 minutes! They are always very nice and professional. - Robin P.

Extremely friendly.

Had an awesome experience taking my car in for new tires and an alignment. Straight forward. Extremely friendly. Great service. - John P.

I would like to thank Old Hickory Car Care!

I would like to thank Old Hickory Car Care! We were in Jackson on a three day weekend for Fathers Day. We started to leave Monday morning, my Tahoe just started running terrible, it was knocking and shaking! I didn't know what in the world could be wrong. So, naturally I took it to the Chevy dealer. BIG mistake! After they had it all day, they call at 4:30 in the afternoon to say they thought it was a stuck lifter. But they didn't have the time to do the diagnostics to be sure! My son, Dallas Rush, called Old Hickory. They took it in that late in the day and got right on it first thing the next morning. It took a while for the mechanic to find exactly what the problem was, but he didn't quit until he knew for sure. I can't say enough good about him! He was great! I am ashamed to say I didn't get his name, my husband and son did all the dealings with him. But, Mr. Mechanic, you know I talking about you! Thank you so much! We are back home now, the Tahoe is running great! Thanks again, I and my family will be loyal customers from now on! - Kim H.

Absolutely phenomenal!

Brought our car here a few months ago and they were absolutely phenomenal! Needed some break work done and went to a national chain first and they were so rude.... Left and came back here! So friendly and will take the time to explain what is going on without making you feel like you are stupid. This experience was a great reminder of why I choose to shop local when possible! - Amanda K.