I would like to thank Old Hickory Car Care! We were in Jackson on a three day weekend for Fathers Day. We started to leave Monday morning, my Tahoe just started running terrible, it was knocking and shaking! I didn't know what in the world could be wrong. So, naturally I took it to the Chevy dealer. BIG mistake! After they had it all day, they call at 4:30 in the afternoon to say they thought it was a stuck lifter. But they didn't have the time to do the diagnostics to be sure! My son, Dallas Rush, called Old Hickory. They took it in that late in the day and got right on it first thing the next morning. It took a while for the mechanic to find exactly what the problem was, but he didn't quit until he knew for sure. I can't say enough good about him! He was great! I am ashamed to say I didn't get his name, my husband and son did all the dealings with him. But, Mr. Mechanic, you know I talking about you! Thank you so much! We are back home now, the Tahoe is running great! Thanks again, I and my family will be loyal customers from now on! - Kim H.
Brought our car here a few months ago and they were absolutely phenomenal! Needed some break work done and went to a national chain first and they were so rude.... Left and came back here! So friendly and will take the time to explain what is going on without making you feel like you are stupid. This experience was a great reminder of why I choose to shop local when possible! - Amanda K.
These people fix only what is broken! They accommodate the customer each step of the way! You will have an idea of the cost as they discover it! Extremely trustworthy people! I have been a customer since 1994. I lived in Texas before that! - Jerry W.
Old Hickory Car Care takes care of me every time! The service is absolutely fantastic!! No matter your car service needs they can take care of you and get you back on the road!! - Fachon H.
Friendly! Honest, absolutely trustworthy, work guaranteed. 99.99% of time I never have to make a second visit to complete job! Always explains my need for service or parts and their costs before installation. Always costs less than dealerships and perform top quality work by top grade technicians! I have used them for 20 years! Wouldn't think of going anywhere else!!! - Customer Review
Loved the customer service and speed... cool mechanics and nice waiting lounge with fair price. - Marquis J.
Friendly, helpful, prompt, and patient. I was traveling when the car broke down and they diagnosed the problem immediately and gave a solution. - Eric H.
Fast and very friendly service. Clean shop and knowledgeable staff. Comfortable waiting area makes you feel at home. Recommend to everyone who is in need of car repair. - Jason D.
They have really good and friendly technicians who always get the job done right the first time. Comfortable waiting area and will get you in and out as quickly as possible without any inconvenience. I send everyone I know to them who needs a mechanic or just an oil change. - Lacey H.
This place is awesome. Really nice people. Great technicians who do TREMENDOUS, ACCURATE work! I wouldn't take my vehicle anywhere else! You should go see them and check them out! They will treat you like family! Thanks Old Hickory Car Care!! - Megan M.
Really fast & friendly service! I've had my car in their shop several times and the experience is always great. Rita is always very knowledgeable and helpful. - Keith S.
We were damn near stranded outside jackson on a 3000 mile road trip. Came here after checking out a couple other dodgy places in a pinch. The people here are extremely nice and professional. They got us on the road in a very timely fashion. At a reasonable price too. Wish I had these mechanics back home! Highly recommend! - Joe D.
I was looking at buying a used car and they went over it with a fine tooth comb. They are professional and friendly and took time explaining everything to me. It was very affordable and I am so thankful for the things they caught I would never have seen. I would recommend them to anyone. Job well done!! - Amy G.
Outstanding. Coming from BC and had a breakdown. Theyot us back on the road quick and reasonable cost. - Customer Review
Great team here and they know trucks and cars and fleets. Everything you need in one place and the best price on tires. - Marion M.
Couldn't ask for a more reliable auto shop all the way from the mechanics to the office team. The staff will do anything it takes to make your visit as pleasant as possible and are always willing to help in any way. Also, they are the fastest car care center I have ever been to and are extremely professional. - Grant D.
Two and a half hours into a cross-country road trip our car started having mechanical problems near Jackson, TN. We asked around town and were told that Old Hickory Car Care was the most reputable garage in town. They were already open and ready for business by the time we arrived at 7:30 the next morning. We were greeted warmly and professionally. They took the car in right away, diagnosed the problem, talked to us about our options (discouraging us from a more expensive repair on a high mileage vehicle) and had the car fixed and back to us within 90 minutes. They had the part we needed in stock! Price was the exact same that we paid for a similar repair elsewhere. This business gets bonus points from me for hospitality, clean waiting room and restrooms, pleasant outside benches, and free ice cold soft drinks. I honestly can't imagine how our service could have been any better! Thanks to all at Old Hickory Car Care for getting us back "on the road again." - Tamyra F.
I have been using this shop for my family's vehicles for more than 15 years. The service is excellent, and the charges seem to be fair. Highly recommended!!! - Mac M.
1000 Old Hickory Blvd | Jackson, TN
MON-FRI | 7:30AM - 5:00 PM
SAT-SUN | CLOSED