I didn't know this was available, but when I needed to look up their number on line-I saw the opportunity to leave a review and so here goes. I have lived in Jackson since 1984 when I came here to go to school at Union. Of course, I have needed mechanic work and always routine maintenance. When I started with the Ragan's at Old Hickory, I was absolutely so pleased with their attention to me understanding what was needed on my vehicles. I never felt like they were just out trying to make money. Rita and Anne at the front are always great to work with, but the boys doing the work are also so pleasant and full of knowledge. I can honestly tell you that I have no idea if they charge more than others because I don't care. It is so nice knowing that you are valued as a customer and that means a whole lot to me! I also love, love, love the commercials. My favorite person is Michael. I can text him and he always gets back to me regarding just regular oil changes. I just can't say enough about this entire business. Great people and great service!