The Team


Tim Lilly
Tim Lilly - Parts Manager
Tim has been with the team since March 30, 2015
Michael Ragan
Michael Ragan
Michael is the son of the owners (Amos and Ann Ragan) and he has been a part of this business from the beginning.
Hank Hamilton
Hank Hamilton - Automotive Technician
Hank is a graduate of Tennessee Technology Center, completed those courses with ASE certifications. He has been a part of our team since January 2015.
Steven Burke
Steven Burke - Automotive Technician
Steven graduated from Tennessee Technology Center with ASE certifications. He has been a part of our team since June 2011. He was hired through work/study program we have with the school, he has achieved the level of an A level Technician.
Rita Jones
Rita Jones - General Manager
Rita began working here May 1991 as a service writer/receptionists. She spent many years of on the job training.
Billy Amos
Billy Amos - Service Manager
Billy has been a part of the team since January 2006. He came here from Texas and he has been in the automotive business for 39 years.
Jeff Satterfield
Jeff Satterfield - Automotive Technician
Jeff has been a part of the team since March 2004, Jeff has been in the business for past 30 years and has a vast amount of knowledge.
Jason Desimone
Jason Desimone - Lube Center Lead Technician
Jason became a part of our team March 2011 for the second time.
Joshua Burns
Joshua Burns - Service Writer
Joshua became a team member June 2016. He has been in the business 12 years.


Thank you for visiting Old Hickory Car Care Center in Jackson, TN. Count on our automotive repair technicians to keep your car, truck, suv, or van on the roads longer and safer.

Schedule your appointment today (731) 668-7827 or REQUEST APPOINTMENT HERE.

  • Jasper Pref
  • Acdelco
  • Asa
  • ASE
  • BF Goodrich
  • BG Products
  • Bridgestone Firestone
  • Cooper Tires
  • Cummins Diesel
  • Duramax Diesel
  • Fleet Services
  • Goodyear
  • Hunter
  • Motorcraft Parts
  • Ford Power Stroke Diesel
  • Tech-net
  • Tires

Old Hickory Car Care Center

1000 Old Hickory Blvd
Jackson, TN 38305

location small (731) 668-7827
Email the Shop


Weekdays:   7:30AM - 5:00PM
Saturdays: 8:00 AM - 12:00 PM

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